Privacy Policy

Last updated: June 2026 · Jackpot City Philippines

This Privacy Policy explains how Jackpot City collects, uses, stores and protects your personal data, and the rights you have over it. We aim to comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and recognised international data-protection standards. By using the site you agree to the practices described here.

1. What Data We Collect

✓Identity data — name, date of birth, government ID (for KYC)

✓Contact data — email, phone number, address

✓Financial data — payment method details and transaction history

✓Account data — username, password (encrypted), preferences

✓Technical data — IP address, device, browser and usage logs

✓Marketing data — your communication preferences

2. How We Use Your Data

We process your data to: create and manage your account; verify your identity (KYC) and comply with anti-money-laundering law; process deposits and withdrawals; provide customer support; detect fraud and keep the platform secure; send service messages and, where you consent, marketing; and meet legal and regulatory obligations.

3. Legal Bases

We rely on: performance of our contract with you, our legal obligations, your consent (which you can withdraw), and our legitimate interests in running a safe, lawful service.

We may share data with payment providers, identity-verification partners, regulators and law-enforcement where required, and trusted service providers bound by confidentiality. We do not sell your personal data.

5. Data Retention

We keep your data only as long as necessary for the purposes above and to meet legal requirements (for example, AML records are typically retained for several years after account closure). After that, data is securely deleted or anonymised.

6. Security

We use 128-bit SSL encryption, access controls and monitoring to protect your data. No system is perfectly secure, so please keep your password confidential and enable two-factor authentication.

7. Your Rights

Under the Data Privacy Act you have the right to be informed, to access your data, to correct it, to object to processing, to erasure or blocking, to data portability, and to lodge a complaint. To exercise these rights, contact us via the Contacts page.

8. Cookies

We use cookies and similar technologies as described in our Cookies Policy.

9. Children

The service is for adults only (18+/21+). We do not knowingly collect data from minors.

10. Changes & Contact

We may update this policy and will post the latest version here with a revised date. Questions about your data can be sent through our Contacts page. See also our Terms & Conditions.