Responsible Gaming at Jackpot City

Last updated: June 2026 · Jackpot City Philippines

At Jackpot City, gambling is meant to be entertainment — never a way to make money or escape problems. The vast majority of players enjoy it safely, but for some it can stop being fun. This page explains the tools available to keep you in control and where Filipino players can find free, confidential help.

Stay in Control — The Golden Rules

✓Only gamble money you can comfortably afford to lose

✓Set a budget and a time limit before you start

✓Never chase losses — they are part of the game, not a debt to recover

✓Don't gamble while upset, stressed or under the influence

✓Keep gambling as one hobby among many, not the main one

✓Take regular breaks and check your spending honestly

Player Protection Tools

You can activate every tool below from your account settings at any time:

Tool	What it does
Deposit limits	Cap how much you can deposit per day, week or month
Loss limits	Cap net losses over a chosen period
Session reminders	Pop-up alerts showing how long you've played
Time-out	Lock your account for 24 hours up to 6 weeks
Self-exclusion	Close access for 6 months, a year, or permanently
Reality checks	Periodic prompts to review your activity

Lowering a limit takes effect immediately. Raising a limit has a cooling-off period so decisions are never made in the heat of the moment.

Self-Exclusion

If you need to step away, self-exclusion blocks you from logging in and from receiving marketing for the period you choose. To self-exclude, open account settings or contact support. Consider also using device-level blocking tools and excluding from other gambling sites at the same time.

Recognising the Warning Signs

It may be time to seek help if you: spend more than you planned, gamble to win back losses, borrow money to play, hide your gambling, or feel anxious or guilty about it. None of this means you are a "bad" person — it means it's worth reaching out.

Free Support in the Philippines & Internationally

✓NCMH — National Center for Mental Health Crisis Hotline: 1553 (free, 24/7)

✓Gamblers Anonymous — peer-support meetings and resources

✓BeGambleAware — free advice, tools and self-assessment

✓GamCare — international helpline and live chat

Protecting Minors

Gambling is strictly for adults (18+, and 21+ under PAGCOR-domestic rules). If children share your devices, use parental-control software and never leave gambling accounts logged in. Keep your login details private.

See our Terms & Conditions, Privacy Policy and Contacts. Need to talk to someone now? Call NCMH on 1553.